The item I want is out of stock. Can I pre-order?
You can not pre-order, but you can sign up to receive an email notification when it goes back in stock. This is located on the product page, in place of the "add to cart" button.
How often are items restocked?
We do our best to keep a lean inventory so that we ensure our ingredients are fresh and in stock. However, tea is an agricultural product, so there is variability in the seasonal availability and global supply chain that can cause delays.
You can stay up to date with back-in-stock notifications by email, available on each product page when it is out of stock. You can also Sign Up for our email newsletter where we send back-in-stock announcements and promotional discounts on a weekly cadence typically.