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The Tea Spot

We're here to help you find the optimal tea experience for you. We can answer all of your questions about our 10% rewards program, Subscribe & Save, ingredient sourcing, shipping, returns, and more.

The Tea Spot - Customer Support Help Center

How do I apply a promo code to my order?

Can I apply more than one promo code?

My promo code isn't working!

Promotion Codes

What are the shipping costs and delivery times?

Can I change or cancel my order?

The item I want is out of stock. Can I pre-order?

Shipping

Do your tea sachets (bags) contain microplastics?

Are your teas allergen-free?

Why do you use flavorings in some of your teas? What's in those flavorings?

Are your teas gluten-free?

Are your teas vegan?

Are your products kosher?

What is the quality of your teas?

Product Information

What is your return policy for tea and Steepware?

My tea isn’t very flavorful. What should I do?

Returns and Concerns

How can I join the Steeped Rewards program?

How do I earn Steeped Rewards Points?

How can I redeem my Loyalty Points?

Do my points expire?

Steeped Rewards Loyalty Program

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Steeped Rewards Loyalty Program

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